If you’ve been in the collision industry for more than five minutes, you’ve probably heard of John Eagle Collision Center  — and if you...

Here’s a common scenario: You write an estimate. You include a manufacturer-required calibration.The insurer says: “We’re not paying for...

Welcome to the world of ADAS calibration — where assumptions are dangerous, shortcuts are expensive, and lawsuits are just one bad radar...

Let’s talk about everyone’s favorite false sense of security: “There’s no trouble codes, so we’re good!” Yeah, about that... In the ADAS...

We throw these words around all the time like everyone knows what they mean: “That’s a static calibration.” “This one needs dynamic.” But...

Let’s get this out of the way: Just because your scan tool says “Calibration Complete”  doesn’t mean the system is calibrated...

There’s a scary trend in the calibration world right now: More and more decisions about whether calibration is required  are being made...

There’s a weird new problem in the collision world. We used to argue with insurers about why calibration is  needed.Now we’re also...

Let’s set the scene. You repair a car correctly.You follow the manufacturer’s documented procedures.You calibrate, inspect, scan,...

So now you’re ready to charge a research fee. Good. Let’s talk about how to build it into your process , how to explain it (without...

There are few things more irritating than this line from an adjuster: “We can’t accept this unless it has the OEM logo on it.” Oh, my...

Every other industry charges for research. Accountants charge if you ask for IRS guidance Lawyers charge for reading case law Even your...

Let’s set the scene. You add a line to the estimate for SWS zeroing, post-seatbelt inspection, or an ADAS calibration. The insurer...

There’s a moment in every repair when things go sideways. You write the estimate, include the OEM-required calibrations, inspections, and...

So you’re reviewing a repair plan, and there it is: a calibration line item, an SRS scan, a seatbelt pretensioner replacement. You’re...

You wouldn’t let just anyone replace a frame rail. You wouldn’t trust a random tech to straighten suspension by “feel.” So why are people...

So after all that, here’s the big question:How do you know who’s legit? Because everyone calls themselves an expert now.But if you want...

You know what’s fun? Reading an OEM procedure that clearly says: “Recalibrate after any removal, replacement, or alignment of the radar...

Let’s talk about one of the most “out of sight, out of mind” safety features in your car — your seat belts . You know, the thing that...

Let’s talk about “common sense.” If I had a dollar for every time an insurance adjuster said, “Use some common sense—this doesn’t need...