Dear Body Shop Owner, You’re Signing That Repair — Not the Insurance Company

Let’s talk liability.

The insurance company can say, “Don’t do the calibration,” all day long.They can deny, deflect, and delay.

But they’re not the ones handing the car back to the customer.You are.

If something goes wrong — and a safety system fails — the customer isn’t suing the adjuster. They’re suing the shop that said the repair was complete.

The best defense? Following the OEM. Every time.And having documentation that says you did.

• A good ADAS partner will give you that documentation.

• They’ll include test results, reports, procedures.

• They’ll help you justify everything — and even support you if it’s challenged.

You’re not just repairing the car anymore. You’re certifying a vehicle’s ability to react safely at 75 mph.Let that sink in — and calibrate accordingly.