Let’s set the scene. You repair a car correctly.You follow the manufacturer’s documented procedures.You calibrate, inspect, scan,...

So now you’re ready to charge a research fee. Good. Let’s talk about how to build it into your process , how to explain it (without...

There are few things more irritating than this line from an adjuster: “We can’t accept this unless it has the OEM logo on it.” Oh, my...

Every other industry charges for research. Accountants charge if you ask for IRS guidance Lawyers charge for reading case law Even your...

Let’s set the scene. You add a line to the estimate for SWS zeroing, post-seatbelt inspection, or an ADAS calibration. The insurer...

There’s a moment in every repair when things go sideways. You write the estimate, include the OEM-required calibrations, inspections, and...

So you’re reviewing a repair plan, and there it is: a calibration line item, an SRS scan, a seatbelt pretensioner replacement. You’re...

So, you've mastered the art of redefining "collision" to sidestep paying for post-repair calibrations. Impressive. But here's the thing:...

“Collision” Is Not Your Interpretation — It’s the Manufacturer’s Call Here’s the thing: Many manufacturers have very clear instructions...

So you just got your car back from the body shop. The bumper looks good. The paint matches. The insurance paid their part. Everything’s...

You wouldn’t let just anyone replace a frame rail. You wouldn’t trust a random tech to straighten suspension by “feel.” So why are people...

So after all that, here’s the big question:How do you know who’s legit? Because everyone calls themselves an expert now.But if you want...

You know what’s fun? Reading an OEM procedure that clearly says: “Recalibrate after any removal, replacement, or alignment of the radar...

Think about this: to legally cut hair in most states, you need to: Go to school Pass a state exam Get licensed Maintain continuing...

Let’s be honest. Tablets are cool. They beep. They scan. They spit out colorful graphs. But owning one doesn’t make you an ADAS...

You know what’s wild? The second someone buys a scan tool and downloads a calibration app, they start calling themselves an ADAS expert....

Let’s talk about one of the most “out of sight, out of mind” safety features in your car — your seat belts . You know, the thing that...

You know what’s cute? Thinking your car magically knows when someone is sitting in the front passenger seat after it’s been in a...

“That system is just a driver aid. “It may assist, but it also takes action — and if it acts incorrectly, I could be in danger.” “We’re...

Insurance companies love using phrases like: “It’s not necessary.”“The system’s just an aid.”“That’s not part of your coverage.” They’re...

Would you let your mechanic give you back a car with untested brakes? Of course not. Then why let them give you back a car with...

Here’s something insurance companies won’t say out loud:They don’t repair cars. They don’t test systems. And they certainly don’t sign...

We’ve all been trained to trust warning lights. But here’s the twist: Your car’s most important safety systems — like automatic braking...

We know what it’s like. You’re in a collision, you just want your car fixed, and the insurance company seems confident when they say:...